Our current estimated shipping times for all orders within Australia are:

Standard Shipping: 2-7 Business Days
Express Shipping: 1-4 Business Days

YES!

OnTheRunCo are Authenticity Guaranteed

At OnTheRunCo, we're committed to providing genuine and exclusive sneakers. Authenticity is paramount, ensuring a trusted experience for customers. If unsure about your sneakers, contact us at ontherunco1@gmail.com. If proven fake, we take responsibility, offering a replacement or full refund. Questions? Contact our customer service team for assistance.

Yes, we are proudly based in Australia.

Yes, absolutely! At OnTheRun, we take customer support seriously. We're here to assist you with any questions or concerns you may have about our sneakers or your shopping experience. Feel free to reach out to our dedicated customer support team, and we'll be happy to help!

Returns/Exchanges Window:You have up to 14 days* from thedelivery date to initiate a return or exchange. Unfortunately, after 14 days, we cannot offer you a credit or exchange.