Matalu Craft & Gifts
Looking for that something different to gift to a loved one, or just some extra for that space that needs an extra touch?
Why Choose Us?
Welcome! Some of you who pass by will know me well already, for those of you don’t here’s a little about me. I’m a mother of 3 daughters, who decided to spend some money on a hobby. From there I continued to enjoy what I was creating and had some friends requesting items I’d been making. I like easy (who doesn’t haha) but I also like different. I hope you find that special something that you’re looking for. Hoping to keep things a little different. Look for product changes through seasons or just to mix things up. I will always keep the much loved popular products and I’ll always keep those I enjoy making. If you are looking to make an idea become reality email me and we will work on an outcome, check out my social pages for glimpses of other custom orders. Have an amazing day, and look forward to completing your order.
Shipping and Returns Policy.
Beck
Owner / Crafter
Shipping:
On standard cart items please allow for 2 to 3 business days for your purchase to be mailed out. All purchases will come with a tracking number for your convenience. Please note that custom order turn around times will be discussed during the process and clearly outlined to you with the email trail.
I have tried to keep postage costs as low as possible, so postage is calculated based on cart amount rather than weight. All orders over $150 come with free postage. orders $50 - $150 are $18 and orders up to $50 are $8.
*Returns Policy*
Please don’t hesitate to contact if the product is defective or damaged or the product does not meet your expectations. Refund or replacement, whichever is the buyers preferred solution will be granted upon receiving the returned item. As I do add tracking numbers to my post tracking app I do request that you please make contact within 14 days of arrival of item, outlining the problem with the product/s. Return postage costs of returned item/s to be at buyers expense.
Contact methods available are found under the contact us section:
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